Blackdog Wear Aus
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Testimonials image

Testimonials

  1. Testimonials
Treat Totes & Sighthound

Dear Black Dog Wear, Just a quick email to thank you for the great Treat Tote that arrived a couple of weeks ago. We adopted Maddie (a 5 year old black female greyhound) a couple of months ago and she has been happily wearing one of your Sighthound Collars that I bought earlier this year for her walks and at dog training. I am really impressed with their quality and with how well they work. The collar tightens and loosens really smoothly and easily and I have recommended it to other greyhound owners when they have admired it. Have a great Christmas, Many thanks again, I am sure we will be back for more.

Dec 2013 - Sophie - NSW


You guys are the awesome.

I have had a number of BlackDog products and your stuff never lets down. All quality, great fitting and never lets me down. My kelpie runs every morning in one of your harnesses - through the bush, in races, long distance of 30+km or a easy jog and the thing fits well and works a treat. All my dogs run in your flyball harnesses as well. When my gear bag was stolen recently and I had to replace my flyball harnesses just days before a competition, you came to my rescue. Talk about customer service!! I call in the morning, you find my previous orders and the sizes and there are 3 custom made harnesses at my house, delivered interstate.... THE NEXT DAY!! Not only is the gear great.... the peo

October 2013 - Scott G. NSW


Black Dog Wear - The stuff of champions!

After hunting high and low for a suitable obedience trial leash for my dog, an acquaintance from the trialling circuit recommended Black Dog Wear. I am only 153cm tall, and I trial with my CKCS, Fletcher. Prior to purchase, I had been using a 90cm leash, as the next standard size up (120cm) was way too long for me. I could have danced and sung with joy on discovering that Black Dog Wear made a 1m leash, in my preferred material (woven cotton), and in a lovely array of colours. I duly purchased one for Fletcher, and (I feel like Goldilocks in saying this): it was JUST RIGHT! Perfect width, perfect texture, and, most importantly, the perfect length. After purchasing this leash, Fletcher and

Oct 2013 - Penny W


Thanks for your help.

I thought I would give you an update since visiting you a few weeks ago. I purchased 2 infin8 head collars and seat harnesses for my boxer and staffy. You spend so much time with me and I can't thank you enough. I now walk both dogs together every morning and while initially they still pulled and lunged the are now calm and so am I. I have recommended you to quite a few people and one lady with a Doberman purchased the infin8 and says it's like having a different dog. Thank you so much. You have changed my life for the better. Cheers. Hi to all the lovely staff too.

Oct 2013 - Liz B.


Congratulations to You

I have recently purchased your Infin8 halter, size 4, and what a dream it is. Our Vet physio recommended it as we had troubles controlling our 7 month Bernese Mountain Dog when on the leash. First time it ws fitted it COMPLETELY converted our wild beast into a placid and well behaved puppy. Our walking is now a great pleasure rather than a problem. We had tried the collar only & it was useless. The shoulder harness simply gave the dog more strength. We had seen the Haltie but our vet highly praised your product. Well done to your designer we are great fans of the Infin8 and recommend it to everyone who has a large breed dog. Thankyou again. Sincerly Wayne & Sinia

June 2012 - Wayne & Sinia


Just Bought some Black Dog products

Hi guys, first time on your site and first time I've bought some of your products, but let me tell you why! Last year I lost my two boys, in November, Fred Smith passed away, 13 he was, a big old 35 kg dog, then his brother left us, 14 year old Cosi a month to the exact date, a 40 kg boy. Both big dogs, who walked well on leads, were calm and content to lie around. After Cosi passed away, a week later we rescued Hunter the Terrier X from a pound in Mildura. Hunter had lived as a farm dog, no boundaries, no training, just manic, excitable happy terrier madness! At just 1 year old, I had my hands full. So i did my homework. This dog wanted to learn, NOW, and I needed to find ways to help hi

June 2012 - Alison


Infin8 - Custom size

I am emailing just to thank you for custom making and sending the head halters to me so quickly. I received them yesterday and walked the dogs with their new lead and halters this morning. they are perfect for detachment. As my english mastiffs get bigger, I may have to invest in a longer nose piece at a later date, they are a perfect fit for my 2 year old at present. Thanks again for the swift turn around. I will for sure be a return customer. (ED Note) Infin8 Halters were redesigned by Black Dog in 2016, the new version is now called Haltermate.

Jan 2013 - Cora (Vet)


Head Halters

I purchased two head halters the other day and have received them already. OMG what an amazing difference. I cant thank you enough. I have one blue healer that constantly pulls although very obedient once we start walking she is out to protect me. The other a red healer who wants to get to other dogs. I end up with sore arms, blisters etc and have began to hate taking them for walks - it ends up exhausting. After 2 weeks off of not wanting to walk i found your halters by google and went for my first walk today. I have 2 new dogs who are very obedient on the lead now and i have no blisters !!!!! yeah !!!!! Thank you soooo much - I cant wait to walk tomorrow cheers Trudy

March 2013 - Trudy


Treat Pouch suggestion

I've had the new style treat pouch for a couple of months now and just want to give you some feedback. I admit that I was a bit dubious at first, thinking the pouch was too deep and the secondary space not big enough, but after using it for a couple of months now I must say you got it right! I love it! I loved the original pouch too but this one is much better. The magnetic closure works very well and doesn't snap closed unexpectedly like the hinged closure does on my original pouch, and the secondary interior pocket is just right for carrying two different treat rewards. I've noticed that you now include the belt as standard and lowered the combined price. An excellent move! Well done Bl

May 2013 - Terri


Your Hands Free Belt and Lead

Oh my god I love this! My dog obedience/trainer/friend from sitdropstay in byron gave me one to try because I've had nothing but issues trying to walk my very strong 8 month old doberman but with this thing it's awesome and my body is thanking me for it. I'm telling all my friends with big dogs who have the same issue. Thanks so much Black Dog you rock! I'm going to order for me and some friends today... :)

May 2013 - Erin


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Blackdog Wear Aus Pty Ltd- © Copyright 2023 Warning-Products have been tested on Animals! ...but probably don't contain Nuts.
ABN: 37 651 205 917
Address: PO BOX 241, LILYDALE VIC 3140

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Blackdog Wear Aus’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Blackdog Wear Aus’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/ 64 Cave Hill Road, LILYDALE VIC 3140. Our ABN is 37 651 205 917. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Privacy Policy - Blackdog Wear Aus Pty Ltd

- Melbourne Australia.

Blackdog Wear's reason for existance is to design and manufacture great products which improve the life/bond between Humans and Dogs, to do this we have decided to sell this gear, instead of give it away - this way we can afford to live and employ great people to help make Black Dog gear.

In order for us to send your purchased goods, collect payment, and communicate with you if anything in that process changes or needs to be clarified, we need to collect your contact and payment information.

Now for the official business end of this policy..

Privacy Policy

We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone and facsimile, by email, via our website www.blackdog.net.au from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

1/64 Cave Hill Road, LILYDALE VIC 3140

info@blackdogwear.com.au

03 9735 9371

 

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