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Testimonials image

Testimonials

  1. Testimonials
LOVE

As a new owner of a Saint Bernard puppy, I was in need of a way of being able to control my dog as he grew. I tried a BUNCH of inferior and more expensive products and failed. I wasn’t able to control his sheer power when he was pulling to say hello to all his potential new friends. Until I came across the black dog haltermate. Reasons why it’s amazing; 1- it freakin works!!! He’s 72kg, I can’t hold that back just walking on collar or harness. 2- I can order cute colours, shallow I know but most big dog stuff only comes in black, blah! 3- he outgrew the largest size on the site before his first birthday and I reached out and THEY MADE HIM A CUSTOM SIZE IN CUTE ORANGE JUST IN TIME FOR HIS

Lauren Rowthorne


You bloody beauty

I am so impressed with your products and service. Today was the first day in 12 months that I have been pack leader when walking my 2 dogs. My Dingo x Ridgeback was a dream to walk until our Beagle joined our family. Every walk was a disaster with the dogs jumping, lunging, and dragging me relentlessly around the countryside. The walks became half hour walks with me dreading the activity due to avoiding other dogs, situations, park steps and the like. With carpal tunnel in both wrists and osteo arthritis in both hands as well as shoulder pain from the dogs constantly pulling and dragging me I was to the point of having to consider paying someone stronger and more able to walk the dogs on

Elizabeth Illingworth


Balance Harness - brilliant invention

I received the pink balance harness pack this morning for my West Highland White Terrier, she is nearly 2 and pulls continuously while out walking and is a little freaked out by barking dogs behind fences. This morning walking her was a pleasure, she soon learnt that she couldn't pull and walked along quite nicely. Had a few moments when she saw a couple of other dogs but with a little correction it was so much easier to walk her along side my 6 month old Westie girl. What a difference the balance harness has made to our daily walk even after only one outing. Highly recommend.

DIANA CRIPPS


My first choice for quality dog wear!

I always blown away by the range, quality and durability of black dog products. They always have stock, numerous colours to choose from and quick shipping! Love the youtube links showing you how to use their products and halti's correctly. Their customer service is also great- sending you numerous notifications and updates from payment processing to shipping. Highly recommend black dog for ALL of your pet's needs!

Jaime M


Infin8 Halter fantastic!

I'm so glad that I discovered your company and all of your fantastic products. The Infin8 Halter was recommended to me by my puppy's breeder (who uses one on both of her dogs). I have used different brands of head halters in the past; none of them are any where near as good as your Infin8 Halter in terms of effectiveness and comfort for the dog! I bought it for my 4 month old Golden Retriever puppy, Lucy. Although I don't take her on very long walks yet (as she's only young), she does pull on her walks (using just a regular walking harness). I was very keen to start training her how to walk properly without pulling (while she's still young and not fully grown/too big). The Infin8 is amazi

Katherine Bell


Very impressed with Black Dog Wear in every sense of the word.

I bless the day i found your site, whilst looking for a harness for my recently adopted Foxie cross.... I knew when i saw the 'step in' harness, that it was the type i was looking for... I was like a kid waiting for Xmas day, for it to turn up, so i could start walking with her...and off we went in that same afternoon, with not a fuss, and she was super in it, and looked pretty dam good too.... They are a great harness, so easy to adjust to fit, and are made so well, with a great range of colours to choose from, using softish materials, and it is 'Made in Australia'...The harness looks so snazzy on her. She goes really well in it and has been comfortable in it from the first time i put it

Simone and Ellie


This morning we went for our first walk with the Infin8

Dear Black Doggers Yesterday I came to you to have my dogs fitted with their Infin8 halters. We have a 3 year old well behaved dog and an 8 month old Border Collie cross rescue puppy - not so well behaved! You were very patient, friendly and thorough - thank you. In the past the puppy was wildly excited to be going for a walk, and ran from side to side when he wasn't pulling like a steam train. I tried him on a normal haltie which helped a bit, but he continually kept putting his head down and trying to pull it off. He really hated it. Then this morning we went for our first walk with the new Infin8 halters, and we had the best walk we've ever had with the puppy. The difference was amazin

Wendy


This morning we went for our first walk with the Infin8

Dear Black Doggers Yesterday I came to you to have my dogs fitted with their Infin8 halters. We have a 3 year old well behaved dog and an 8 month old Border Collie cross rescue puppy - not so well behaved! You were very patient, friendly and thorough - thank you. In the past the puppy was wildly excited to be going for a walk, and ran from side to side when he wasn't pulling like a steam train. I tried him on a normal haltie which helped a bit, but he continually kept putting his head down and trying to pull it off. He really hated it. Then this morning we went for our first walk with the new Infin8 halters, and we had the best walk we've ever had with the puppy. The difference was amazin

Wendy


I just wanted to say....wow.

Hello. I just wanted to say....wow. And I really mean WOW!!! We have a Brittany Spaniel, Joey, that is not yet one. I tried and tried walking him and was getting very distressed that I may have 'ruined' my dog because I could not walk him without my arm almost being ripped off. A neighbour lent me her Infin8 Halter and it worked instantly. I can now actually enjoy walks with my dog and he doesn't face the prospect of being confined to the back yard for the rest of his life! I have never sent feedback on a product before but the relief and joy I feel at being able to walk our Joey is genuine. Thank you. I have just ordered my own so I can return my neighbours to her. (ED Note) Infin8 Halte

Noelle


Perfect Partners for Assistance

Hello to all at Black Dog I am so incredibly impressed with the service I have received from Black Dog. I only placed my order a couple of days ago and you're in Australia! The order arrived this morning in NZ, with the stainless steel clips on the leads with the handsfree harness and all the products are ideal. Your service is fantastic. Your products are fantastic! Most especially I am impressed at how easy you made it to make adjustments to your regular products so they would work with our assistance dogs, all in such a short time. Thank you very much. Perfect Partners Assistance Dogs Trust will definitely be ordering from you in the future for their dogs in training and for fully cert

Belinda


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Blackdog Wear Aus Pty Ltd- © Copyright 2023 Warning-Products have been tested on Animals! ...but probably don't contain Nuts.
ABN: 37 651 205 917
Address: PO BOX 241, LILYDALE VIC 3140

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Blackdog Wear Aus’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Blackdog Wear Aus’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/ 64 Cave Hill Road, LILYDALE VIC 3140. Our ABN is 37 651 205 917. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Privacy Policy - Blackdog Wear Aus Pty Ltd

- Melbourne Australia.

Blackdog Wear's reason for existance is to design and manufacture great products which improve the life/bond between Humans and Dogs, to do this we have decided to sell this gear, instead of give it away - this way we can afford to live and employ great people to help make Black Dog gear.

In order for us to send your purchased goods, collect payment, and communicate with you if anything in that process changes or needs to be clarified, we need to collect your contact and payment information.

Now for the official business end of this policy..

Privacy Policy

We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone and facsimile, by email, via our website www.blackdog.net.au from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

1/64 Cave Hill Road, LILYDALE VIC 3140

info@blackdogwear.com.au

03 9735 9371

 

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