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Testimonials image

Testimonials

  1. Testimonials
Congratulations to You

I have recently purchased your Infin8 halter, size 4, and what a dream it is. Our Vet physio recommended it as we had troubles controlling our 7 month Bernese Mountain Dog when on the leash. First time it ws fitted it COMPLETELY converted our wild beast into a placid and well behaved puppy. Our walking is now a great pleasure rather than a problem. We had tried the collar only & it was useless. The shoulder harness simply gave the dog more strength. We had seen the Haltie but our vet highly praised your product. Well done to your designer we are great fans of the Infin8 and recommend it to everyone who has a large breed dog. Thankyou again. Sincerly Wayne & Sinia

June 2012 - Wayne & Sinia


Just Bought some Black Dog products

Hi guys, first time on your site and first time I've bought some of your products, but let me tell you why! Last year I lost my two boys, in November, Fred Smith passed away, 13 he was, a big old 35 kg dog, then his brother left us, 14 year old Cosi a month to the exact date, a 40 kg boy. Both big dogs, who walked well on leads, were calm and content to lie around. After Cosi passed away, a week later we rescued Hunter the Terrier X from a pound in Mildura. Hunter had lived as a farm dog, no boundaries, no training, just manic, excitable happy terrier madness! At just 1 year old, I had my hands full. So i did my homework. This dog wanted to learn, NOW, and I needed to find ways to help hi

June 2012 - Alison


Infin8 - Custom size

I am emailing just to thank you for custom making and sending the head halters to me so quickly. I received them yesterday and walked the dogs with their new lead and halters this morning. they are perfect for detachment. As my english mastiffs get bigger, I may have to invest in a longer nose piece at a later date, they are a perfect fit for my 2 year old at present. Thanks again for the swift turn around. I will for sure be a return customer. (ED Note) Infin8 Halters were redesigned by Black Dog in 2016, the new version is now called Haltermate.

Jan 2013 - Cora (Vet)


Head Halters

I purchased two head halters the other day and have received them already. OMG what an amazing difference. I cant thank you enough. I have one blue healer that constantly pulls although very obedient once we start walking she is out to protect me. The other a red healer who wants to get to other dogs. I end up with sore arms, blisters etc and have began to hate taking them for walks - it ends up exhausting. After 2 weeks off of not wanting to walk i found your halters by google and went for my first walk today. I have 2 new dogs who are very obedient on the lead now and i have no blisters !!!!! yeah !!!!! Thank you soooo much - I cant wait to walk tomorrow cheers Trudy

March 2013 - Trudy


Treat Pouch suggestion

I've had the new style treat pouch for a couple of months now and just want to give you some feedback. I admit that I was a bit dubious at first, thinking the pouch was too deep and the secondary space not big enough, but after using it for a couple of months now I must say you got it right! I love it! I loved the original pouch too but this one is much better. The magnetic closure works very well and doesn't snap closed unexpectedly like the hinged closure does on my original pouch, and the secondary interior pocket is just right for carrying two different treat rewards. I've noticed that you now include the belt as standard and lowered the combined price. An excellent move! Well done Bl

May 2013 - Terri


Your Hands Free Belt and Lead

Oh my god I love this! My dog obedience/trainer/friend from sitdropstay in byron gave me one to try because I've had nothing but issues trying to walk my very strong 8 month old doberman but with this thing it's awesome and my body is thanking me for it. I'm telling all my friends with big dogs who have the same issue. Thanks so much Black Dog you rock! I'm going to order for me and some friends today... :)

May 2013 - Erin


Never stop making these...

I must admit, I didn't expect the infin8 to be as good as you said that it was. Even after watching the change in that dog in the video my skepticism remained high. Our boys (40 and 31kg American Staffordshire Terriers respectively) have broken and laid waste to more sturdy pieces of material in minutes. We purchased Caeser Millans collars and after a day of persisting with them they remain relatively unused on a hook in the shed. That brings me back to the infin8 head halters. We had initially used one of your older style training head halters on our 1st dog a few years ago. It was the ONLY thing that gave us a modicum of control over his pulling ability (he could pull for Queen and Engl

S.P .- Tasmania


This morning we went for our first walk with the Infin8

Dear Black Doggers Yesterday I came to you to have my dogs fitted with their Infin8 halters. We have a 3 year old well behaved dog and an 8 month old Border Collie cross rescue puppy - not so well behaved! You were very patient, friendly and thorough - thank you. In the past the puppy was wildly excited to be going for a walk, and ran from side to side when he wasn't pulling like a steam train. I tried him on a normal haltie which helped a bit, but he continually kept putting his head down and trying to pull it off. He really hated it. Then this morning we went for our first walk with the new Infin8 halters, and we had the best walk we've ever had with the puppy. The difference was amazin

Wendy


LOVE

As a new owner of a Saint Bernard puppy, I was in need of a way of being able to control my dog as he grew. I tried a BUNCH of inferior and more expensive products and failed. I wasn’t able to control his sheer power when he was pulling to say hello to all his potential new friends. Until I came across the black dog haltermate. Reasons why it’s amazing; 1- it freakin works!!! He’s 72kg, I can’t hold that back just walking on collar or harness. 2- I can order cute colours, shallow I know but most big dog stuff only comes in black, blah! 3- he outgrew the largest size on the site before his first birthday and I reached out and THEY MADE HIM A CUSTOM SIZE IN CUTE ORANGE JUST IN TIME FOR HIS

Lauren Rowthorne


You bloody beauty

I am so impressed with your products and service. Today was the first day in 12 months that I have been pack leader when walking my 2 dogs. My Dingo x Ridgeback was a dream to walk until our Beagle joined our family. Every walk was a disaster with the dogs jumping, lunging, and dragging me relentlessly around the countryside. The walks became half hour walks with me dreading the activity due to avoiding other dogs, situations, park steps and the like. With carpal tunnel in both wrists and osteo arthritis in both hands as well as shoulder pain from the dogs constantly pulling and dragging me I was to the point of having to consider paying someone stronger and more able to walk the dogs on

Elizabeth Illingworth


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Blackdog Wear Aus Pty Ltd- © Copyright 2025 Warning-Products have been tested on Animals! ...but probably don't contain Nuts.
ABN: 37 651 205 917
Address: PO BOX 241, LILYDALE VIC 3140

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Blackdog Wear Aus’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Blackdog Wear Aus’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/ 64 Cave Hill Road, LILYDALE VIC 3140. Our ABN is 37 651 205 917. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • Wholesale customers need to ensure they are logged into their account to receive pricing, NO refunds will be given if you are not logged into your account. A credit may be considered but is the discretion of Blackdog Wear.

Privacy Policy

Privacy Policy - Blackdog Wear Aus Pty Ltd

- Melbourne Australia.

Blackdog Wear's reason for existance is to design and manufacture great products which improve the life/bond between Humans and Dogs, to do this we have decided to sell this gear, instead of give it away - this way we can afford to live and employ great people to help make Black Dog gear.

In order for us to send your purchased goods, collect payment, and communicate with you if anything in that process changes or needs to be clarified, we need to collect your contact and payment information.

Now for the official business end of this policy..

Privacy Policy

We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone and facsimile, by email, via our website www.blackdog.net.au from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

1/64 Cave Hill Road, LILYDALE VIC 3140

info@blackdogwear.com.au

03 9735 9371

 

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