Always fast and helpful
I own two Businesses one selling products online and a dog training. All the dogs old enough have the training halter use on them and everyone comment on how much easyer it is to just walk the dog useing one. BlackDog has been very helpful though all the orders i placed even when I havent completed them right. Fantastic service and first class products that i feel safe using.
Manners Under Distraction Dog Training Barooga
non delivery because of custom charges
not very happy that when my parcel arrives there was an additional charge of 11.03 custom charge which I refused to pay so I sent parcel back I have emailed blackdog a few times on this matter with no reponce from black dog I have a lot of connections with dog trainers and I am going to share my experiance of poor customer service so hopefully they wont recomend black dog. (Ed. Not all small parcels attract a Customs fee, a fee may be randomly applied by your country's Customs Service and is charged to the purchaser, it is out of Black Dog's control. Details for Ordering can be found on "Order Processing and Delivery" at the footer on our web site. Regarding email replies - please allow f
Thank you so much for the fast delivery. We had time to try out the need for space vest for Chianti. So many people at the Sydney Royal commented on it and thanked me for having it on my dog. It was easy to get on and off outside the ring. And my girl did an awesome job!
I spent days convincing my husband that this is what was needed ...
Good Morning I received the Infin8 with great speed and looked forward to trying it out. I spent days convincing my husband that this is what was needed, but he still insisted that we continue to use the choke chain on our 40kg+ German Shepherd, with our walks being a battle between the dog and himself. Finally I gave up, put the Infin8 on our dog myself and off we went. What a difference! No pulling, straining at leash end, no scared owner of being taken where I definitely didn't want to go, no chasing rabbits! I now have a dog that I have confidence taking out by myself along with our other dog (a Husky) Although he wasn't happy at the beginning (both dog and husband) and after a bit of
Best money I have ever spent.
I will keep this short. Bought a 7 month old Doberman from a acerage in Victoria, no lead training and was pulling my arm off. Used a martingale and then a slip chain to no avail, she was just not listening. On a walk along the beach in Adelaide a woman approached and recommended your training harness as she had success with her Dobs. And now with her Vizlsla's. I took her advice and ordered an infin8 expecting that I might see an improvement in a week or two. I was and still am astounded by the immediate results. She still has a lot to learn but now it is pleasure to walk her. I would like to find and thank that woman for her advice. Thanks, your product is fantastic and works exactly as
I purchased a Balance Harness a few weeks ago...
Dear Black Dog Staff, I just wanted to drop you a quick email - I purchased a Balance Harness a few weeks ago for our Stafford that pulls like a steam train (we have tried normal flat collars & martingale collars previously as well as various training methods). I'm only little and he was impossible for me to walk. After 2 days of getting used to his balance harness he is a completely different dog to walk (after a couple of hilarious barrel rolls the first time he got spun around with it on!). He walks at the heel position, he is relaxed and less reactive in general. We are going for a lot more walks and enjoying our selves a tonne! Thanks for such a great product, we will be ordering
Kirby & Arby
Infin8's are great!
I recently purchased two of your Infin8 halters in a size 3 and 4 for our 10 month old Eng Staffy x Bull Arab and our 16 month AmStaff x Dane and I have to say it is honestly the best buy I have made regarding the dogs besides actually adopting them. Our AmStaff is a big boy weighing in at 40kgs+ and stands hip height on me (I'm 5'10), being forfeited to a shelter at 7 months old because he was too hard for his old "owners" to control, he didn't have much in the way of training or doggy etiquette, is very cautious when it comes to meeting new people and animals, and still gets understandably excitable whenever he is taken for a walk (which is daily). As much as my partner and I love our p
Great Quality - Great Service - Thanks
Many thanks!!! You blokes are the greatest. Why every dog owner doesn't use your great products I'll never know. Everything you make is of the best quality and very long lasting and your service is the best. Just like in olden days. Hard to find in this day and age.
Lynn and Charlie boy!!
Finding a harness that works in New Zealand is difficult. This is the second time I have ordered from Black Dog. Their helpfulness and expertise is greatly appreciated every time I place an order. When I ordered the balance harness it had to be modified to fit my dog as she is in between sizes. Again, nothing as too difficult. From the time I placed the order, the modifications made, it was shipped within 12 hours to New Zealand. I couldnt believe it. This service is why I will continue to use Black Dog. The instant this harness was put on Lexi she no longer pulls. I couldnt believe it. Walking now is a joy. Thank you so much.
Collar and Lead
Thank you again for the great collar and lead that I just received, my special order was done in very short time and the quality is the same as I have always experienced with Black Dog products :) I have the training bag, which is PERFECT for this and I have a messenger bag that I use as a judges bag. They are both of excellent quality!!!! Thanks also for the excellent customer service too!!!! Cindy [Myzchev BSD]